Privacy Policy

Hello! Welcome to BigWin game studio's Privacy Policy. This policy describes how BigWin game studio and third-party marketing and advertising partners collect, use, process and share information about you.

This Privacy Policy applies to all of our games. It also applies to our marketing and advertising campaigns across all platforms and other services we will provide to you from time to time. In this Privacy Policy, we refer to our games, websites, marketing and advertising campaigns, and other services collectively as our "Services."

By downloading, accessing and/or playing our games, or interacting with our website or other services, you consent to our collection and use of your information in accordance with this Privacy Policy, which includes consenting to us and our advertising partners in accordance with this Privacy Policy Your data is used for the purposes of targeted advertising as described in the Marketing and Advertising section of the Policy. These sections will also explain how to give consent by opting in, or how to refuse or withdraw your consent to the use of data for targeted advertising purposes. If you have any concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other services.

1. Information we collect

We collect information you provide voluntarily to us, such as when you participate in a contest and promotion, communicate with us via third party social media sites, request customer support, send us an email or otherwise interact with us. The types of information we may collect about you include your name, social networking screen names or IDs, email address and any other information you choose to provide.

Information we collect automatically

When you access or use our Services, we automatically collect certain information from you and/or your device (which may be considered personal information under applicable data protection laws).

• Age: when you download our game, we collect your age as indicated by you.

• Log Information: about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.

• Device information: about the device you use to access our Services, including information about the device’s type, software and hardware, Media Access Control (“MAC") address and other unique device identifiers (such as Device ID and Advertising ID), device token, mobile network information and time zone.

• Location information: We collect location information in order to comply with legislation and policies that apply to your area. However, neither we nor our partners collect location information more granular than city level without your explicit consent.

• Usage information: relating to your use of our Services, including which applications you use and your interactions with other users.

• Consumption information: about your consumption habits relating to your use of our Services, including which purchases you make with both virtual and real currencies.

• Other Information: collected by cookies and other tracking technologies: we use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer’s hard drive or in device memory that help us to improve our Services and your experience and see which areas and features of our Services are popular. We may also collect information using web beacons (also known as “tracking pixels"). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

• Information from third parties: We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you log into our Services by using a third party site or platform such as Facebook and any other social media, we may access information about you from that site or platform, such as your screen name, profile information, including picture, and friend lists, in accordance with the authorisation procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications. We may also receive personal information about you from other third-party service providers and advertising partners.

• Information from third party surverys: We may invite you to participate in surveys facilitated by third party survey partners. From these services we will collect the information you provide as well as you userID in order to be able to match it with your in-game information. You will always be made aware that you are being transfered to the third party service before the collection starts and thus have the opportunity to opt out. The partners policies will be made available to you and we encourage you to review them before participating in the survey.

2. Collected information may be used in the following ways

(A) REGISTRATION INFORMATION:

(i) to create your profile and so you can access our Products;

(ii) to identify you when you sign-in;

(iii) to give you access to your user preferences;

(iv) to contact you for your views on our Products;

(v) to notify you of changes or updates to our Products;

(vi) for marketing purposes, based on your communication preferences.

(B) BILLING INFORMATION:

(i) to verify your purchase of our Products and process any refunds;

(ii) to reply to any queries and questions and to resolve problems;

(iii) to carry out analysis and research to develop our Products;

(iv) to protect you and our Products by seeking to detect and prevent fraud or other acts in breach of our user agreements or policies relevant to our Products.

(C) TECHNICAL AND DEVICE INFORMATION:

(i) to provide you with an optimal experience;

(ii) to understand how you interact with our Products

(iii) to provide Products you request;

(iv) to measure and analyse the use and effectiveness of our Products;

(v) to understand which of your devices are using our Products and playing our videogames;

(vi) to provide safe and fair gaming environments;

(vii) to customise and optimise the targeting of our advertising both within our Products and across our websites;

(viii) to operate and improve our Products;

(ix) to fix errors.

(D) FEEDBACK / SURVEYS / USER RESEARCH:

(i) to reply to your questions or queries;

(ii) to record comments and information which you provide on our gaming forums;

(iii) to conduct analysis and research to improve and develop our Products.

(E) THIRD PARTY INFORMATION:

(i) to enable us to provide tailored offers to you;

(ii) to facilitate sharing on social networks;

(iii) to facilitate your gameplay.

(F) INFORMATION FROM PUBLICLY AVAILABLE ONLINE SOURCES:

(i) to understand the community sentiment about our Products.

(G) INFORMATION ABOUT YOUR USE OF OUR PRODUCTS:

(i) to track the performance of our Products;

(ii) to communicate with our platform operators and partners;

(iii) to improve our advertising and targeting systems.

(H) INFORMATION ABOUT YOUR PARTICIPATION IN SWEEPSTAKES:

(i) to verify your identity; and

(ii) to distribute prizes to you.

(I) INFORMATION ABOUT YOUR USE OF SOCIAL MEDIA PLUG-INS:

(i) to allow you to easily share our content via social media platforms.

(J) INFORMATION FROM ANTI-CHEAT AND ANTI-HACKING TECHNOLOGIES: :

(i) to detect illegal or malicious activity in our Products.

(K) INFORMATION FROM LIVE-OPS SOFTWARE:

(i) to provide certain in-game features and functionality.

(L) INFORMATION FOR USER ACQUISITION AND CORE / CUSTOM / LOOKALIKE AUDIENCES:

(i)to acquire new users for our Products, to measure the performance and effectiveness of our marketing campaigns and help us build Core, Custom and Lookalike Audiences for analytics and marketing purposes.

3. Information we share with third parties

We do not share personal information that directly identifies you (such as your name, email, or postal address) with independent third parties without your consent, unless it is required by law or we determine that disclosure is critical to protect our rights, property, or operations or to protect our players or third parties. We may share anonymous (including pseudonymous identifiers) or aggregated information, or other data that does not directly identify you, with third parties, for instance your persona on leaderboards or to show trends about use of our products.

We employ third parties located in and outside of your country of residence (including outside of the European Economic Area (EEA)) to collect or process personal information on our behalf for various reasons, such as conducting market surveys or analyzing gameplay event data. When our third party agents or service providers collect or receive personal information, we require that they use the data only on our behalf and for purposes consistent with this policy.

However, in the event of a reorganization, divestiture, merger, sale or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law.

We do not control information sent from your browser to third parties, such as advertising networks and analytics companies that receive information in the normal course of your Internet activity. When third party technologies or social tools are integrated into our products, those third parties may collect information when you use our products. An example is the Facebook “Like" button.

European Economic Area (EEA) Only:

We use your device settings and SIM card registered country to determine whether we believe you are located in the EEA. That processing is done on your device.

If your device indicates that you are located in the EEA:

We prompt you for your age to determine whether you are old enough to lawfully consent to tracking of your device identifier and advertising identifier; and

If you are of legal age to consent in your country of residence, we prompt you for consent to serve personalized advertising.

4. Children

We are committed to respecting children’s privacy. Our Games are intended for general audiences and we do not knowingly collect any personal information from children. We will not collect personal information from anyone we have actual knowledge is under the age of 13 or under the minimum age in the relevant territory.

If you as a parent or guardian grant consent for child to use our Games or other Services, the information collected will be accordance with this Privacy Policy.

If you believe that we might have any personal information from or about your child, please Contact Us. In the event that we learn that we have collected personal information from a child, we will delete that information as quickly as possible.

5. Data Retention

We store data on servers in the U.S. or any other country. We retain your personal information for as long as needed to provide you Services, unless we are required by law to delete or if we accept your request to delete the information pursuant to applicable law. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When we no longer require your personal information, we will look to delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will apply security measures to your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.

6. Your rights

You have certain rights regarding your personal information and how we process it. You may exercise these rights at any time by contacting us by any of the methods described in the Contacting Us section below .

7. How to contact us

If you have any questions about this Privacy Policy, please contact kjeff883@gmail.com